1. Order Confirmation
– All orders must be confirmed in writing via email or through our official order form.
– Once confirmed, changes or cancellations are not allowed without prior approval and may incur additional charges.
2. Minimum Order Quantity
– A minimum order quantity (MOQ) applies to all products. Specific MOQs will be communicated during the quotation process.
3. Lead Time
– Standard lead time for production is 4-6 weeks from the date of order confirmation and receipt of advance payment.
– Lead times may vary based on order size and product complexity.
4. Shipping and Delivery
– Shipping costs will be borne by the buyer unless otherwise agreed upon in writing.
– Estimated delivery times will be provided upon order confirmation but are subject to change due to factors beyond our control, such as shipping delays.